Privacy & Cookies

Privacy Notice

The purpose of this statement is to explain how we use personal information that we may obtain about you when you register your details with us on this website.

The Royal Navy Rugby Union are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it.

This privacy notice was last updated on 23rd May 2018.

How and why Royal Navy Rugby Union collect information from you;

Who we share your information with
Why and on what basis
What your rights are.

If we make changes to this notice we will notify you by updating it on our website. The Royal Navy Rugby Union will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means Royal Navy Rugby Union determines the purposes and way in which any personal data are, or will be, processed.

Should you need to contact us please write to:

Data Protection Officer
Royal Navy Rugby Union
HMS Temeraire
Burnaby Road

Or email via  

What information we collect when you place an order and why?

When you buy products or tickets from us, you are entering into a contract with us and you will need to provide some personal information such as;
full name
contact number
email address.

What information we collect when you sign up for news, shop, events and fixtures?

Email address

How do we use your information?

Data Protection says that we are allowed to use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons and these are:

Contract - your personal information is processed in order to fulfil a contractual arrangement e.g. in order to send you your order.
Consent – where you agree to us using your information in this way e.g.
Legitimate Interests - this means the interests of the Royal Navy Rugby Union in managing our business to allow us to provide you with the best service in the most secure and appropriate way.
Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.

What we use your personal information for

Our reason

Our explanation of the Royal Navy Rugby Unions legitimate interests

Processing your order



Notify you of your order status.

Legitimate interests

Process efficiency in dealing with such activity, and to make improvements to our services.

Provide customer services to you. This may include: transfers to third parties who undertake customer services/communications activities customer orders, complaints and queries.

Legal obligation/ Legitimate interests (depending on nature of services)

Keeping our records up to date, handling our customer contact efficiently and effectively.

To detect, investigate and report financial crime.

Legal Obligation / legitimate interests

Complying with any legal obligation placed on us. Complying with any regulations that apply to us. Process efficiency in dealing with such activity.

Marketing communications to inform you of special offers, events and fixture information.

Consent /legitimate interests

Developing services and applications.   Improving customer interaction with our sites.

Notifying you about enhancements to our services, events and changes to the website that may be of interest to you.

Legitimate interests

Developing services and applications.   Improving customer interaction with our sites.

Who we share your information with and why

The Royal Navy Rugby Union works with a number of trusted suppliers, agencies and businesses in order to provide you the high quality services you expect from us such as delivery companies, marketing companies, hosting companies and trusted payment processing providers.  

Some examples of the categories of third parties with whom we share your data are: 

Supplier Partners
The Royal Navy Rugby Union works with a number of trusted partners who supply products and services on our behalf. All partners will only hold the minimum amount of personal information needed in order to fulfil the orders you place or provide a service on our behalf.  

Delivery Partners
In order for you to receive your goods, the Royal Navy Rugby Union works with a number of delivery partners. We only pass limited information to them in order to ensure delivery of your items.

IT Companies
The Royal Navy Rugby Union works with businesses who host and support our website.

Marketing Companies
The Royal Navy Rugby Union works with marketing companies and other service providers who help us manage our electronic communications with you on our behalf.

Payment processing
The Royal Navy Rugby Union works with trusted third party payment processing providers in order to securely take and manage payments.

How long we keep your information

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.

We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us. The only exceptions to this are where:

The law requires us to hold your personal information for a longer period, or delete it sooner;
You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;
We bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.  

Website usage data

We use Google Analytics to help us monitor visits to the website so that we can make improvements. The information collected is anonymous and is not used in a way that could identify you. We do not implement (or allow Google to) any tracking that could be used to target adverts to you. 

If you would prefer us not to collect your website usage data you can opt out by disabling cookies using the cookie control popup on this website. You can also opt out of Google Analytics across all website by visiting 

You can find out more about how Google protects collected data at

What are your rights

You are entitled to request the following from Royal Navy Rugby Union, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website  

Right of access –to request access to your personal information and information about how we process it
Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased.
Right to restriction of processing – to restrict processing of your personal information
Right to data portability - to electronically move, copy or transfer your personal information in a standard form
Right to object - to object to processing of your personal information 

If you have any general questions about your rights or want to exercise your rights please write to:
Data Protection Officer
Royal Navy Rugby Union
HMS Temeraire
Burnaby Road
PO1 2HB 


You have the right to lodge a complaint with a data protection regulator. The contact details for the Information Commissioner’s Office (ICO), the data protection regulator in the UK, are available on the ICO website

Cookie  Declaration

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Cookies are small text files that can be used by websites to make a user's experience more efficient.

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You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

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